POLICY AND TERMS OF CONDITIONS

1. Introduction

DIGIMPERIAL LTD, hereinafter referred to as the "Contractor", offers the "Advertiser" specialized services related to advertising on renowned platforms including but not limited to Snapchat and TikTok. INOVAD, an elite product of DIGIMPERIAL LTD, emerges as a leading international SaaS platform committed to the provision and meticulous management of ad accounts, ensuring paramount efficiency, compliance, and global reach.

2. Definition of Services

Advertisers can leverage INOVAD's unmatched suite of ad account management solutions tailored for platforms like Snapchat, TikTok, and beyond. While our commitment is to provide ad accounts in consonance with each platform's stringent guidelines, it's imperative to note that media buying support is beyond our service spectrum. We remain steadfast in ensuring that all services abide by the respective policies and regulations of the affiliated platforms.

3. Assured Quality of Deliverables

Our primary commitment to the Advertiser is to furnish ad accounts that resonate seamlessly with the specified guidelines of each platform. However, post-setup, the onus of continued adherence and compliance rests with the Advertiser. Breaches or non-compliance pose serious risks of account suspension, with repercussions borne by the Advertiser.

4. Data Confidentiality and Security

The Contractor guarantees the inviolability of the Advertiser's data. Upholding paramount data protection standards, we ensure that the Advertiser's data, when entrusted to DIGIMPERIAL/INOVAD, remains shielded from unwarranted intrusions or unauthorized disclosures

5. Refund and Subscription Policies

For TikTok:

Basic Boost at $9/month: Offers 1 free ad account, unlimited spend, 0% deposit fee, minimum deposit of $200, support via ticket.
Advanced Reach at $59/month: Includes 3 free ad accounts, pixel transfers, unlimited spend, 0% deposit fee, minimum deposit of $150, support via ticket, private customer support, and a 30% money-back guarantee (credited to INOVAD balance).
Expert Conversion at $99/month: Offers 5 free ad accounts, pixel transfers, unlimited spend, 0% deposit fee, minimum deposit of $150, support via ticket, private customer support, 100% money-back guarantee (credited to INOVAD balance), pixel optimization, creative verification, and landing page approval.
Elite Growth at $399/month: Includes 3 free ad accounts, pixel transfers, unlimited spend, 0% deposit fee, minimum deposit of $150, support via ticket, private customer support, and a 30% money-back guarantee (credited to INOVAD balance),Academy Private Workshops and Tips.

For Snapchat:

Basic Boost at $25/month: Features include 1 ad account, one pixel event, 10% deposit fee (USD), and a minimum deposit of $250.
Advanced Reach at $59/month: Comes with 8% deposit fee (USD), 30% money-back guarantee (credited to INOVAD balance), minimum deposit of $200, 1 ad account, and two pixel events.
Expert Conversion at $99/month: Provides 5% deposit fee (USD), 100% money-back guarantee (credited to INOVAD balance), private support, 1 ad account, minimum deposit of $150, and 5 pixel events.
Elite Growth at $149/month: Offers 100% money-back guarantee (credited to INOVAD balance), account manager, minimum deposit of $50, 2 premium ad accounts, 5% fee for other currency, 2.5% deposit fee (USD), and unlimited pixel events.

Please note: Subscriptions, once availed, stand irrevocable and non-refundable.

6. Service Support Mechanism

While INOVAD's commitment encompasses comprehensive technical support, updates on platform-specific changes, and timely notifications regarding new features or amendments, it does not cover media buying assistance.

7. Advertiser's Commitments

Advertisers must present authentic personal details, stringently adhere to platform norms, and ensure that their campaigns remain untainted by breaches or violations. Deviations from these standards risk penalties, suspensions, or more severe actions.

8. Data Management Ethos

Though both parties retain the prerogative to terminate this Agreement, such actions are conditional on scenarios like consistent non-compliance, delinquency in discharging financial commitments, or egregious violations of terms. Advertisers are fervently urged to familiarize themselves with these terms meticulously.

9. Termination and Severance Policies

10. Account Suspension and Termination

In the event of account suspension attributable to the Contractor's oversight or error, an alternative ad account, mirroring the previous balance, will be furnished to the Advertiser. Conversely, if the suspension arises from the Advertiser's transgressions or breaches, they assume all resulting consequences, devoid of rights to any refunds.

11. Marketing Communications and Data Access

By using INOVAD services, the Advertiser agrees to receive marketing emails from both INOVAD and DIGIMPERIAL LTD. This can be deactivated from the user's access, but essential notifications remain active regardless. Furthermore, the Contractor reserves the right to access reporting data on the Advertiser's ad account. This access aims to gain better insight and improve metrics analytics, purely for enhancing user experience and not for any other use

12. KYC Compliance and User Verification

In our continuous effort to uphold the highest standards of security and fraud prevention, DIGIMPERIAL LTD, through its INOVAD platform, implements a Know Your Customer (KYC) compliance process. This measure is crucial for verifying the identity of our Advertisers and ensuring the integrity of transactions within our ecosystem.

Purpose of KYC : The KYC process is designed to protect our Advertisers and our platform from identity theft, financial fraud, money laundering, and terrorist financing. This verification process helps us create a safer online environment, ensuring transactions are secure and trustworthy.
KYC Verification Process : Upon initiating services with INOVAD or as deemed necessary by DIGIMPERIAL LTD, Advertisers may be required to provide personal identification information, including but not limited to, government-issued ID, address verification documents, and other relevant data. The specifics of the required documents may vary based on jurisdictional regulations and the nature of the Advertiser's account activities.
Legal Basis and Consent : By agreeing to these Terms and Conditions, the Advertiser explicitly consents to undergo the KYC verification process. The Advertiser acknowledges that this process is a legal requirement for DIGIMPERIAL LTD to comply with regulatory obligations aimed at preventing financial crimes. The Advertiser's failure to comply with the KYC requirements may result in the suspension or termination of their account and services.
Data Protection and Privacy : All personal information collected through the KYC process will be handled in strict accordance with DIGIMPERIAL LTD's Privacy Policy. We are committed to maintaining the confidentiality and integrity of your personal data, ensuring it is used solely for compliance with legal obligations and enhancing account security.
Updates and Changes to KYC Procedures : DIGIMPERIAL LTD reserves the right to update or modify the KYC procedures as necessary to comply with legal requirements or to improve security measures. Advertisers will be notified of significant changes to the KYC process or documentation requirements.

By continuing to use INOVAD's services, Advertisers affirm their understanding and acceptance of these KYC requirements, contributing to our mutual goal of maintaining a secure and compliant digital advertising ecosystem.

13. Anti-Money Laundering (AML) Policy.

DIGIMPERIAL LTD, in its operation of the INOVAD platform, adheres to stringent Anti-Money Laundering (AML) standards to combat financial crimes and ensure compliance with global AML regulations. This commitment is part of our dedication to maintaining the integrity of our financial transactions and safeguarding against the misuse of our services for money laundering or terrorist financing activities.

AML Compliance Framework : Our AML policy encompasses a comprehensive framework including the identification and verification of Advertiser identities (as part of our KYC procedures), ongoing monitoring of transactions, and the reporting of suspicious activities to relevant authorities. This framework is designed to detect, prevent, and report any transactions that may involve money laundering or the financing of terrorism.
Advertiser Due Diligence : As part of our AML compliance, Advertisers may be subjected to enhanced due diligence processes, especially those engaging in high-value transactions or exhibiting unusual account activity. This may include the collection of additional information regarding the nature and purpose of the business relationship, source of funds, and ongoing monitoring of transaction patterns consistent with our KYC process.
Reporting and Record-Keeping : In compliance with AML regulations, DIGIMPERIAL LTD will report any suspicious activities to the relevant regulatory authorities without prior notice to the Advertiser. All records related to financial transactions and Advertiser verifications will be maintained for a minimum period as mandated by applicable laws, ensuring the availability of data for investigation and compliance purposes.
Compliance and Training : DIGIMPERIAL LTD commits to regular AML training for its staff to ensure they are informed of the latest regulatory developments and adept at recognizing and handling potential money laundering or terrorist financing activities. This ongoing training supports our proactive stance in identifying risks and implementing effective AML controls.
Review and Update of AML Policies : Our AML policy is subject to periodic review and updates to align with evolving regulatory requirements and best practices in financial crime prevention. Advertisers will be informed of significant changes that may affect their obligations under these AML terms.

By using the services provided by INOVAD, Advertisers agree to adhere to the terms of this AML policy, cooperating fully with any due diligence processes and acknowledging the importance of these measures in promoting a secure and compliant financial environment.

By availing of the expertise of INOVAD, an eminent SaaS offering under the aegis of DIGIMPERIAL LTD, the Advertiser affirms their cognizance and unequivocal acceptance of the above-stipulated Policy and Terms of Conditions. Prior to initiating any services, Advertisers are implored to address any queries, reservations, or clarifications to our dedicated support team.